This course examines the cross-functional, integrated computer- based information systems, commonly referred to as Enterprise Resource Planning (ERP) systems, designed to support an organization’s information needs. Management systems, common business processes, and re- engineering/change management are introduced with a holistic perspective. The course also considers issues associated with the analysis, design, implementation and configuration of such enterprise systems. This course will introduce you to enterprise systems and show how organizations use enterprise systems to run their operations more efficiently and effectively. You will learn about the critical success factors and implementation strategies that lead to enterprise system success, and about the informational, knowledge, and decision-making opportunities afforded by enterprise systems.